What carriers and shipment types does the tracking platform support?
The tracking platform supports all carriers and shipment types, including domestic and international shipments.
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What types of shipments can I track using your platform?
E-tracking offers real-time updates for all carriers, including container tracking, cargo tracking, air cargo tracking, post/ems tracking, courier tra...
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How do I track my shipment?
Simply enter your tracking number into our search bar and click "Track". Our platform will then provide you with real-time updates on the status of yo...
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Is the tracking platform free to use?
Yes, our tracking service is completely free to use.
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Is there a limit to how many shipments I can track?
No, our platform allows you to track as many shipments as you need, all in one place.
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Do I need to create an account to use the tracking platform?
No, you can track your shipments without creating an account. However, creating an account allows you to save your tracking information and receive no...
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Why is container tracking important?
Container tracking serves several essential functions in supply chain management and business operations, providing visibility into the flow of goods....
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What information can I track using container tracking?
Container tracking allows you to monitor various aspects of your containers' location, arrival/departure times and route history as well as any releva...
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How can I access container tracking information?
Container tracking information can be accessed in various ways depending on the provider of tracking service. Most offer web-based portals or mobile a...
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Can I track containers across different shipping lines?
Yes, tracking containers across various shipping lines is possible provided they join a common network or share tracking info with third-party service...
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How can I resolve issues or delays with container tracking?
If you encounter difficulties tracking a container, or are experiencing delays in its journey, it is highly advised that you reach out directly to eit...
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Is container tracking available for all shipments?
Container tracking is often available for international shipments involving standardized shipping containers; however, its availability can differ dep...
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What is a Bill of Lading (B/L)?
Bill of Lading are legal documents issued by carriers or their agents which serve as receipt of goods, evidence of contract carriage agreement and tit...
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Why is Bill of Lading tracking important?
Bill of Lading tracking provides visibility and transparency into the status of your shipment, enabling you to monitor its progress, estimate delivery...
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What information can I track using Bill of Lading tracking?
Utilizing Bill of Lading tracking, you can keep an eye on every aspect of your shipment: its current location, departure and arrival dates at ports, t...
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Can I track Bill of Lading shipments across different carriers?
Bill of Lading tracking typically depends on which carrier or shipping line issued the document; each may use their own system or portal for this task...
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How can I resolve issues or delays with bill of lading tracking?
Tracking Bill of Lading documents are typically tied to the carrier or shipping line that issued them; each carrier typically offers its own tracking...
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Is Bill of Lading tracking available for all shipments?
Bill of Lading tracking services should generally be available for any shipment that utilizes a Bill of Lading document, although their availability c...
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What is an air waybill (AWB)?
An air waybill (AWB) is a transport document issued by the airline or air cargo service provider that serves as a contract of carriage, a receipt of g...
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Why is Air Cargo Tracking important?
Air Cargo Tracking is important because it provides visibility and transparency into the status of your air cargo shipment. It allows you to monitor t...
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What information can I track using Air Cargo Tracking?
Using Air Cargo Tracking, you can track various information about your shipment, including the current location of the cargo, departure and arrival da...
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How accurate is Air Cargo Tracking?
The accuracy of Air Cargo Tracking depends on the tracking system and the infrastructure of the airline or air cargo service provider. While tracking...
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Can I track air cargo shipments across different airlines or service providers?
Air Cargo Tracking is typically specific to the airline or air cargo service provider that issued the air waybill. Each provider may have its own trac...
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What information can I obtain through Air Cargo Tracking?
Air Cargo Tracking provides various information about your cargo, including: Current location and status of your cargo, Flight details (if applicable)...
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How often is the tracking information updated?
The tracking information on Air Cargo Tracking is regularly updated. However, the frequency of updates may vary depending on factors such as flight sc...
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Is Air Cargo Tracking available for international shipments?
Yes, Air Cargo Tracking covers both domestic and international shipments. You can track your cargo regardless of its origin or destination.
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What should I do if I cannot track my cargo or encounter issues?
If you are unable to track your cargo or face any issues, it is recommended to contact Air Cargo's customer service that you have used. They will assi...
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How do I track my RoRo shipment?
You can track your RoRo shipment by entering the VIN number, booking number, or bill of lading number of your vehicles into our tracking system. We wi...
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What carriers are supported by your RO-RO tracking service?
Our RO-RO tracking service supports a wide range of Ro-Ro carriers, including APL, CMA CGM, Evergreen, Maersk, MSC, NYK Line, and Wallenius Wilhelmsen...
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Is there a fee for using the RO-RO tracking service?
Our RO-RO tracking service is typically provided as a complimentary feature by the shipping company or logistics provider. However, it's always advisa...
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What information can I expect from RO-RO tracking?
RO-RO tracking provides various details, including the vessel name, departure and arrival ports, estimated time of arrival (ETA), current location, an...